FAQ 

QUALITY

Our collections are inspired by beauty, brilliance & contemporary elegance. Using sterling silver, exquisite crystals and beautiful detailing. Every Links & Charms keepsake is crafted to embrace the beauty, strength & brilliance of women. Creating keepsakes made to last forever that can be worn for any occasion.


PRECIOUS METALS

Sterling Silver is said to carry positive energies & vibrations. We use the finest jewellers sterling silver as we believe it is not only beautiful but also carries good vibrations. Sterling silver is a precious, beautiful, versatile met. All our silver jewelry is crafted using genuine .925 sterling silver -the highest standard for beautiful high-quality silver jewelry. Its soft luster is easy to maintain. Sterling will last forever with moderate care and always retains it silver value. Links & Charms uses 92.5 sterling silver with a rhodium finished to add strength and protection to stand the test of time. Our Zodiac Swarovski Pendants are made of real Platinum over Brass, our electro-plated surface allows for the platinum to remain set.


SEMI-PRECIOUS GEMSTONES

We use the finest of all simulated diamonds (AAA+) that are brilliantly cut and crafted to look and shine like a diamond. We also use certified Swarovski crystals/zircons for our Persona and Zodiac Collections. No matter which product you choose to purchase, you can rest assured it will be made with stunning clarity and quality. You surely will be amazed with the quality of our semi-precious crystals.  Please be careful not to scrub crystals with any coarse fabrics or surfaces, this can discolour the crystal and dull its shine. It is recommended to rinse your jewelry in cold-water and pat it down softly with a soft tissue or smooth cloth. Be ware that some harsh jewelry cleaners can also tarnish the appears of Cubic Zirconia and Austrian Crystals so try to avoid using these cleaners on the area that holds these semi-precious crystals.



WEAR & CARE

Caring for silver silver jewelry is simple. Please be careful not to scrub crystals with any coarse fabrics or surfaces, this can discolour the crystal and dull its shine. It is recommended to briefly rinse your sterling silver jewelry in cold-water and immediately pat it down softly to dry with a soft tissue or smooth cotton cloth. Don't leave silver jewelry submerged in water for long periods of time as soaking to long can damage the metal. Be aware that some harsh jewelry cleaners can also tarnish the appears of Cubic Zirconia and Austrian Crystals so try to avoid using these cleaners on the area that holds these semi-precious crystals.



GIFT PACKING

Even the tiniest gift from Links & Charms is gifted in our signature gift boxes with a "you're beautiful" sentiment card inside. Whether it is a purchase for yourself or someone you love, we care about the packaging of a gift and never include receipts or invoices inside our packaged shipments in case you would like to gift your package to someone by mail.

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For any more inquiries about product care and quality assurance please contact us.